Come Together Acceptable Use Policy

Provider: Bitopia LLC Platform: Come Together Website: https://cometogether.ar Contact: [email protected]

1. Purpose

This Acceptable Use Policy (hereinafter, the "Policy") establishes the rules and conditions for the proper, secure, and responsible use of Come Together, a technology platform developed and provided by Bitopia LLC ("Bitopia").

Its purpose is to protect the security, integrity, availability, and reliability of the Platform, as well as the rights of Organizations, users, and third parties.

This Policy supplements the Come Together Terms and Conditions and applicable commercial agreements.

2. Scope

This Policy applies to all individuals and entities that access or use Come Together, including:

• Organizations and Clients.
• Administrators and operators.
• Community members.
• Participants in events and activities.
• Users making bookings.
• Individuals publishing content.
• Mobile application users.
• Third parties accessing via authorized integrations.

It encompasses all current and future products, modules, applications, websites, interfaces, and functionalities of Come Together.

Organizations are responsible for ensuring that their authorized users use the Platform in accordance with this Policy and the corresponding contractual terms.

3. Authorized Use

Come Together must be used exclusively for lawful, authorized purposes compatible with the nature of the services provided.

Users may use the functionalities enabled for their account, role, or Organization.

Access to a functionality does not imply authorization to access information, resources, or services belonging to other users or Organizations.

Organizations must properly configure and manage their users' permissions and avoid granting unnecessary access.

4. Prohibited Activities

It is not permitted to use Come Together to:

• Engage in illegal, fraudulent, or deceptive activities.
• Infringe intellectual property rights, privacy, or other rights of third parties.
• Impersonate identities or falsely represent individuals or organizations.
• Publish deliberately false or misleading information.
• Facilitate unlawful activities through events, communities, publications, or bookings.
• Distribute malware, viruses, or harmful code.
• Attempt to gain unauthorized access to systems, accounts, or information.
• Interfere with the security, availability, or operation of the Platform.
• Use unauthorized automated tools to collect information or perform operations.
• Send unsolicited communications that violate applicable laws or policies.
• Use the Platform to harass, threaten, unlawfully discriminate against, or harm other persons.
• Circumvent access restrictions, technical limits, or security controls.

The use of the Platform must also respect the restrictions established in the corresponding commercial agreements.

5. Security and System Access

Users must not attempt to compromise the security of Come Together or connected systems.

Except with express authorization, the following are prohibited:

• Penetration testing against production environments.
• Vulnerability exploitation.
• Attempts to access systems using third-party credentials.
• Unauthorized interception of communications.
• Modification of information without appropriate permissions.
• Mass data extraction.
• Bypassing authentication mechanisms.
• Denial of service attacks.
• Introduction of malicious software.

Users who identify a potential vulnerability must report it responsibly to Bitopia, avoiding actions that compromise information or services.

Security reports may be submitted via https://cometogether.ar/support or, alternatively, [email protected].

6. Accounts, Credentials, and Permissions

Each user is responsible for using their credentials securely and not sharing them with unauthorized persons.

Organizations are responsible for managing the roles and permissions they assign to their users.

It is not permitted to:

• Share accounts when this contradicts access conditions.
• Use credentials obtained without authorization.
• Access other individuals' profiles without permission.
• Create fake accounts for fraudulent purposes.
• Attempt to elevate privileges through unauthorized mechanisms.

When external authentication providers are used, the applicable terms of those services must also be respected.

7. Publications and Content

Come Together may allow Organizations and their authorized users to publish information, photographs, documents, messages, activities, resources, and other content.

Those who incorporate content must have the necessary rights and authorizations.

It is not permitted to publish or distribute:

• Illegal content.
• Material that infringes copyright or other intellectual property rights.
• Personal information disclosed without authorization or legal basis.
• Content intended to commit fraud.
• Threats or harassment.
• Material that promotes unlawful violence.
• Sexual content involving minors.
• Malicious files or links intended to compromise devices or systems.

Organizations are responsible for managing the content they publish or permit to be published in their spaces, in accordance with their legal obligations.

Bitopia may adopt measures regarding content that represents security risks, breaches this Policy, or must be restricted due to a legal obligation, in accordance with applicable contracts and procedures.

8. Communities and Interaction Spaces

Organizations may use Come Together to manage communities, members, publications, activities, and other interaction spaces.

Users must respect the legitimate rules established by each Organization.

It is not permitted to:

• Access private communities without authorization.
• Use member information for unauthorized purposes.
• Collect contact data for communications outside permitted purposes.
• Impersonate administrators or representatives.
• Publish fraudulent or misleading content.
• Deliberately interfere with the operation of a community.

Organizations must establish and enforce their own participation rules where applicable.

These rules may not be used to justify illegal activities or breaches of this Policy.

9. Events and Activities

Organizations managing events and activities through Come Together must provide reasonably accurate information regarding their characteristics, requirements, and participation conditions.

It is not permitted to:

• Publish fictitious events for fraudulent purposes.
• Request personal information without a legitimate purpose.
• Deliberately manipulate registrations or participation statuses.
• Alter attendance records without authorization.
• Use QR codes, credentials, or badges fraudulently.
• Access participant information outside of corresponding permissions.

The responsible Organization determines the requirements, authorizations, and procedures applicable to its events.

Bitopia provides the enabled technological tools, but does not automatically assume the organization or execution of its Clients' activities.

10. Bookings, Spaces, and Services

When Come Together allows the publication or management of bookings, Organizations must maintain accurate information regarding the availability, conditions, and characteristics of the offered spaces, resources, or services.

It is not permitted to:

• Publish deliberately false availability.
• Create fraudulent bookings.
• Manipulate third-party bookings without authorization.
• Use automated systems to block availability abusively.
• Publish illegal services.
• Use information obtained through bookings for unauthorized purposes.

The specific terms of each booking, including modifications, cancellations, and eventual refunds, shall be established by the corresponding Organization, in compliance with applicable law.

11. Personal Data Protection

Users and Organizations must use personal data obtained through Come Together exclusively for legitimate and authorized purposes.

It is not permitted to:

• Access personal information without authorization.
• Export data for purposes incompatible with authorized ones.
• Share confidential information with unauthorized third parties.
• Use participant or member data for campaigns outside permitted purposes.
• Retain or disclose information in breach of legal or contractual obligations.
• Attempt to obtain data through the misuse of permissions or functionalities.

Organizations must adopt the necessary measures to protect the information they manage.

Bitopia maintains its own security, privacy, and data processing obligations in accordance with applicable law and agreements.

The processing of personal information is described in the Come Together Privacy Policy.

12. Minors and Vulnerable Persons

Organizations using Come Together for activities or services involving minors must comply with the corresponding legal and protective requirements.

It is not permitted to:

• Collect information from minors without the necessary authorizations or legal bases.
• Disclose sensitive information of minors without authorization.
• Use the Platform to exploit, harass, or harm minors.
• Impersonate parents, legal guardians, or representatives.
• Manipulate authorizations or participation verifications.

The authorization functionalities provided by Come Together do not replace the legal obligations of Organizations.

Bitopia may adopt measures when it detects uses that represent severe risks to the safety or rights of minors, in accordance with its legal and contractual obligations.

13. Communications and Messaging

Come Together may facilitate communications via email, application notifications, WhatsApp, SMS, and other enabled channels.

Users and Organizations must comply with the laws, authorizations, and conditions applicable to each channel.

It is not permitted to:

• Send spam or unlawful commercial communications.
• Use contact lists obtained without authorization.
• Send fraudulent messages.
• Impersonate senders.
• Circumvent opt-out mechanisms.
• Use messaging numbers or accounts without authorization.
• Send content prohibited by messaging providers.
• Use operational communications as a pretext to send unauthorized advertising.

Organizations must differentiate communications necessary for the provision of their services from those with promotional purposes.

When WhatsApp accounts or numbers managed by Bitopia are used, the operational conditions of the service must be respected.

When an Organization connects its own WhatsApp Business account or number, it shall be responsible for having the necessary authorizations and complying with the conditions applicable to that account.

The use of messaging is also governed by the Come Together Messaging Conditions.

14. Integrations and External Services

Come Together may allow connection with external providers of authentication, communications, payments, and other services.

Organizations must use these integrations in accordance with the corresponding authorizations and conditions.

It is not permitted to:

• Connect third-party accounts without authorization.
• Use credentials or tokens obtained illegitimately.
• Extract information through integrations for unauthorized purposes.
• Circumvent restrictions of external providers.
• Use integrations to compromise the security of the Platform.

Organizations are responsible for the configurations and integrations they enable, without prejudice to the obligations corresponding to Bitopia.

15. Payments and Transactions

Come Together may incorporate functionalities that allow the management of payments through external providers.

When these functionalities are available, it is not permitted to:

• Use payment integrations for illegal activities.
• Conduct fraudulent transactions.
• Use payment methods without authorization.
• Manipulate pricing or transaction information in a deceptive manner.
• Circumvent legitimate controls of payment providers.
• Use the Platform to conceal the identity of those who must be identified in accordance with applicable law.

Organizations must respect the conditions of payment providers and the legal obligations related to their operations.

This section contemplates future functionalities and does not imply that payments are currently available in Come Together.

16. Use of Resources and Infrastructure

Users must make reasonable use of the technological resources provided by Come Together.

It is not permitted to carry out activities that cause excessive loads, deliberately affect performance, or compromise the availability of the Platform.

Bitopia may implement technical controls designed to protect its systems, prevent abuse, and maintain service stability.

Specific limitations on capacity, storage, users, transactions, or usage shall be governed by commercial agreements and corresponding configurations.

17. Automations and Programmatic Access

The use of automated tools, scripts, integrations, or programming interfaces must be carried out exclusively through authorized mechanisms.

It is not permitted to:

• Execute processes intended to bypass technical controls.
• Mass-extract information without authorization.
• Automate fraudulent registrations or bookings.
• Interfere with services through excessive requests.
• Use unauthorized internal interfaces.
• Circumvent access or permission restrictions.

Where enabled APIs or integration mechanisms exist, their use will be subject to applicable technical and contractual conditions.

18. Investigation of Breaches

Bitopia may investigate potential breaches of this Policy when there are reasonable indications of misuse, security risks, illicit activities, or impact on third parties.

Investigations will be conducted in accordance with applicable legal and contractual obligations.

Where appropriate, Bitopia may request additional information from the responsible Organization or cooperate with competent authorities upon legally valid requests.

Measures adopted must be reasonable and proportional to the circumstances.

19. Measures for Breaches

Non-compliance with this Policy may result in technical, operational, or contractual measures, depending on the nature and severity of the situation.

These measures may include:

• Warnings.
• Correction requests.
• Restrictions on certain operations.
• Blocking of malicious activities.
• Security protection measures.
• Suspension or termination of access, where appropriate in accordance with contractual agreements or applicable law.

The suspension and termination of contracted services shall be governed by the applicable contractual conditions, without establishing an independent cancellation procedure through this Policy.

Urgent measures necessary to protect security, comply with a legal obligation, or prevent harm may be adopted to the extent permitted by contracts and corresponding legislation.

20. Responsibilities of Organizations

Organizations are responsible for managing their spaces, users, content, and activities in accordance with this Policy.

They must ensure that administrators and operators have appropriate permissions and are familiar with the corresponding rules of use.

They must also answer for their own decisions related to events, communities, bookings, communications, and services.

This distribution of responsibilities does not exclude the obligations that directly correspond to Bitopia as a technology provider.

21. Relationship with Other Documents

This Policy supplements:

• The Come Together Terms and Conditions.
• The Privacy Policy.
• The Messaging Conditions.
• Applicable commercial agreements.

Where a Master Subscription Agreement (MSA), order form, or other written agreement is in effect, the terms of such agreement shall prevail on matters expressly regulated and in the event of a contradiction, in accordance with the corresponding priority rules.

Participants and other users who are not party to those agreements are not automatically subject to their commercial obligations.

22. Updates to this Policy

Bitopia may update this Policy to reflect changes in its services, security risks, legal requirements, or operating conditions.

The current version will be available on the Come Together website.

Where appropriate, notifications required by law or applicable agreements will be provided.

23. Support and Incident Reporting

Come Together provides support channels to receive inquiries, reports of misuse, technical issues, security incidents, and potential vulnerabilities.

Primary Channel — Support Form

Users and Organizations can create support requests via the official form available on the Come Together website.

This form allows requests to be registered and classified to facilitate their tracking and resolution.

Support form: https://cometogether.ar/support, available for creating support tickets, reporting incidents, and requesting assistance.

Alternative Channel — Email

When it is not possible to use the form, users may communicate via **[email protected]**.

Reports must include sufficient information to identify the issue and facilitate its evaluation, avoiding the sharing of unnecessary passwords, credentials, or other sensitive data.

Requests related to privacy and the deletion of personal data must be directed to **[email protected]**.

Provider: Bitopia LLC 20900 NE 30th Ave, Fl 8 Aventura, FL 33180, United States.